3 tips to stay present while connecting via video calls

With distancing measures in place, video calls have become the de facto mode of face-to-face communication. However, they do not always make up for the distance between us and our family and friends. To stay present while connecting remotely and maximise the value of our video calls, it is important to make adjustments to the way we communicate. Here are three tips to do so.

1. Turn on your video camera - let them see your smile!

Many of us have probably sat through a video call where the other participant turned off their video camera. Talking to a blank screen often makes us feel disconnected and distant from those we are talking to. Already, video calls may fail to pick up nuances in our tone and expression. While turning on your video camera does not completely make up for these shortfalls, it adds sincerity and presence in a video conversation. Remember, your friends and family are missing you as much as you are missing them and will appreciate seeing your smiling face!

2. Give friends and family the gift of your undivided attention

The internet is a powerful distraction. Without anyone around our workspace to check if we are really working, it is easy to get sidetracked by online shopping, interesting articles, Instagram livestreams… the list goes on. 

This distraction can happen during video calls too. We will be the first to admit that we are guilty of surfing the internet when our friends and family are talking. This is definitely a habit to kick. Just like you would in a physical interaction, give friends and family your undivided attention. Not only is this a form of respect, it also shows that we are sincere in wanting to connect with them. Although they may not be able to see what you are doing, your responses will reveal whether you are listening or not. Listen sincerely so that you can respond sincerely.

3. Respond frequently but do not interrupt

To sustain a connection over the internet, make sure to give constant verbal and physical cues to show that you are listening. Since your friends and family will probably only see you from your shoulders up, make sure that your gestures are visible through the video camera. Speak clearly to be heard through the computer microphone. Easy ways to respond while someone is talking are through smiles, nods, “thumbs up” gestures and sounds of acknowledgement. Lastly, be careful not to interrupt - allow for some lag time before deciding that the speaker has finished talking and jumping in with your thoughts. This makes the speaker feel heard. 

We cannot meet our friends and family in person now, but we can stay connected and share our presence, empathy, and laughter.  Video call platforms give us a good alternative to physical presence. Let us make the most of these platforms. Remember, physical distancing does not have to mean social distancing!